Mr. M.R.krishnan our Deputy Director, attended the National Consumer Day Celebrations organised by the government of Jharkhand on 24th December 2016 at Ranchi. Inaugurated by the Governor of Jharkhand, and presided by Mr. Saryu Rai, Hon Minister for food and consumer affairs, it was a grand function. Around 400 persons participated as audience.

Dr. Sitaraman Dixit and Dr. Kamath both of Consumer Guidance Society of Maharashtra, were the special guests and spoke on the technical sessions at the workshop.

Each session lasted 30 minutes. Mr.M.R.krishnan spoke on the topic of CP Act and amendments.

Earlier the Governor briefed the audience, mostly students and their parents, on the important aspects of CP Act, rights of consumers and consumer behaviour.

The Minister for consumer affairs spoke on various aspects like Antibiotics in GM Food, unethical aspects in trading.

Mr. M.R.Krishnan spoke on the introduction of CP Act and its evolution and detailed important facts of the Act and explained each right, with examples.

Details about the redressal fora and the various redressal procedures practiced by various service providers were elaborated upon.

The salient features of the amendment like, product liability, Consumer Product Safety Authority, Introduction of Mediation procedures etc was detailed..

Dr. Sitaraman spoke about food safety while Mr. Kamath spoke on “CP Act today”

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