Ten years after she lost her husband, poorly-educated Krishna Bai has won a case against the Life Insurance Corporation of India, which has been ordered by the National consumer Disputes Redressal Commission to honour her husband’s insurance claim of Rs. 2 lakh, with 10 per cent interest.

Krishna Bai’s husband Narmada Prasad passed away just three days after he took an LIC policy for Rs. 2 lakh. He had paid the first installment, and the cover was assumed to have been effective. However, the insurance company argued that Narmada Prasad had not been under cover at the time of his death, as his policy papers were accepted only three days after his death.

Krishna Bai was not inclined to let the matter drop. Though she filed an insurance claim immediately, the LIC did nothing about the matter for two years, despite repeated visits from her. She then moved the District Consumer Disputes Redressal Forum, which, after another two years, ruled in her favour. The Company then appealed to the MP State Consumer Dispute Redressal Commission, which supported LIC’s contention. The matter then came before the NCDRC. For 10 years, Krishna Bai and her four children have been surviving on a meagre pension Rs 1700.

Source: http://timesofindia.indiatimes.com

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