An interview was recorded with our Deputy Director Mr.M.R.Krishnan, over phone by THE HINDU(TAMIL) on18th April 2016.

The subject was levy of service charges and service tax by HOTELS. The points highlighted were:

SERVICE CHARGES can be levied only if the hotel is AIR CONDITIONED.

SERVICE TAX can be levied only for 80% of the total bill. But many hotels levy for the entire amount, This is illegal. Complaints can be made to COMMERCIAL TAX department. Some judgments have been passed in this regard.

Guide to approaching a consumer court

India's first practical guide to resolving your complaints by approaching consumer court. Guidance
Customer Complaint


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