The District Consumer Disputes Redressal Forum here has pulled up Chanakya IAS Academy, a coaching centre for civil services exams, for the ‘poor quality’ of its services to students.

It has ordered the academy to pay two students Rs 70,000 and Rs 50,000 respectively.

The orders were passed on two separate cases. Both students claimed that the academy wasted a lot of time on matters other than coaching.

One of the students, Deepinder Kaur Sohal, who had enrolled in the regular batch for training, said she had been assured of experienced faculty members from New Delhi for each subject. She was also told that regular tests would be conducted, with updated modules for each subject, apart from regular test series in June/July. However, this did not happen, and though she complained, the situation got worse, not better, Deepinder Kaur said.

“Apart from wasting Rs 1 lakh on the course, the academy also wasted my one year,” she alleged.

Sources :

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