The family of a man who collapsed and died within the airport premises here have been awarded Rs. 30 lakh a compensation, to be paid by the Airports Authority of India (AAI) and Jet Airways.

According to the submission made to the Kerala State Consumer Disputes Redressal Commission by the victim’s family, Ziaudeen Abdul Rahman (56) had arrived on a Jet Airways flight from Saudi Arabia. The flight had arrived over an hour ahead of schedule. When his wife failed to find him outside, she sent her driver inside the airport to locate him. The driver found Rahman collapsed a few feet outside the checkout point of the airport.

Despite repeated pleas, the airport authorities did not make any medical aid available, and the family rushed him by car to a nearby hospital, where he subsequently passed away.

Rahman’s co-passengers reported that he had experienced chest-pain on the flight before landing, but the airhostesses had not taken any steps to help him.

The family approached the Commission alleging negligence on the part of authorities of both the airline and the airport, and seeking a compensation of Rs. 50 lakh.

The airport authorities argued that a medical officer was sent to the spot and that they had offered to take Rahman to hospital in an ambulance, but the family had chosen to take him by car. They further contended that since he had collapsed outside the airport terminal they were not bound to offer any assistance.

The Commission found that ambulance services had been started at the terminal only four months after Rahman’s demise. Further, since Rahman was within the airport premises when he collapsed, they ruled that it was indeed the airport’s duty to offer him medical aid. They found in favour of the family.


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